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Ask the florist: common questions we get from customers

This shows a florist reviewing notes while standing at a table adorned with roses, tulips and ribbon.
If you have a question about flowers, don’t hesitate to contact your local store.

Besides providing the freshest, most beautiful product we can, Connells Maple Lee Flowers & Gifts prides itself on delivering top-notch customer service before and after a sale.

We’re always happy to discuss a specific situation, but here are answers to some of the most common questions we receive from customers.

Q: I’ve heard of homemade flower foods, including mixing Sprite with aspirin or placing a penny in the bottom of a vase. Do these options work as well as your flower packets do in prolonging flower freshness?

A: No, our flower food is formulated with ingredients to help lower the pH levels, antimicrobials to help prevent stem rot, and sugar to provide energy for buds to open. Home remedies won’t achieve those ends.  

Q: Is this item appropriate for this occasion?

A: We answer this question with questions of our own. For instance, will a recipient be home enough or attentive enough to care for a plant, or would fresh flowers be a better option requiring less of a commitment?

Funerals prompt many special requests, such as adding pictures or personal items to a funeral arrangement. We help families decide the best way to honor their loved one.

Q: What is wrong with my plant?

A:  Most of the time there is an issue with either too much or not enough water. Other times the cause is with bugs or disease. We usually can figure it out with the help of a picture.

Q: Do you carry blue or black roses?

A:  Unfortunately, neither grows naturally. Right now, we offer a blue rose that has been died and dried. We don’t recommend using floral spray to achieve those colors because the spray can shorten the vase life of the rose. We typically suggest complementing the rose with babies breath that has been sprayed blue or black or adding an accent ribbon in the desired color.

Q: What do the flowers (especially roses) mean?

A: A red rose symbolizes love; a yellow rose is for happiness/friendship; a pink rose is for admiration; a white rose represents peace, sympathy and hope. (You’ll find more on flower meanings here.)

Of course, if you have a concern not addressed here, please don’t hesitate to contact your local store. We’re always  here to help you. 

Valentine’s Day roses last longer when kept cool and watered

The temperature spikes at Valentine’s Day, fueled by romantic fires and the flames of love.

But the roses you received to celebrate the holiday will last longest – a week or more – if you keep them away from heat sources, such as a vent or direct sunlight.

Before you go to bed, place the roses in an unheated room or garage (but not below 32 degrees as flowers can freeze), then put them back on display in the morning.

Water daily

It’s also important to give the roses plenty to drink. Even cut flowers get thirsty, so add water pretty much every day.

For roses in a vase:

  • If after five days or so the water is getting dirty, pull the roses out, re-cut the stems and put them back in the vase with fresh water.
  • Add a packet of floral preservative, available from your florist.If the water is relatively clean, leave it alone as it will have some preservative left in it.

For roses loose or in a box:

  • If the roses came with tubes on the stems, remove the tubes and re-cut the stems about 1 inch from the bottom. It is best to cut at an angle, which creates more surface area for water intake.
  • Place the roses in a vase with water that is room temperature to a little warm.
  • Add floral preservative to the water; you should have received a packet with the delivery.
  • Only change the water if it becomes noticeably dirty.

If roses don’t open

Within a day or two, your roses should begin to open. If not, remove them from the vase, re-cut the stems at an angle, and return them to the vase.

If they still do not open, re-cut the stems and float the flowers in a bath of water for an hour or two to rehydrate them. Then return them to the vase.

Most times, this will bring the roses around.

Just taking these steps, which require only minutes each day, you will have Valentine’s Day roses that look beautiful for a week or longer.

Here’s a handy guide to your Christmas poinsettia


Poinsettias have been called the lobster flower and flame leaf flower. By any name, they are the Christmas flower, although their flowers actually aren’t the colorful parts for which they are known.
But like an eager child who hasn’t made a wish list yet can’t wait to open gifts on Christmas morning, we’re getting ahead of ourselves.
First, some poinsettia background:

  • Native to Mexico, poinsettias are perennial shrubs that can grow 10 to 15 feet tall.
  • Poinsettias were introduced to the United States in 1825 by Joel Roberts Poinsett, the first U.S. ambassador to Mexico.
  • Dec. 12 is National Poinsettia Day in America, marking Poinsett’s death in 1851.
  • Poinsettias were first successfully grown outside Mexico by Bartram’s Garden in Philadelphia, a 50-acre National Historic Landmark that still operates.

Some people pronounce it “poinsetta” (three syllables), and others say “poinsettia,” (four syllables). We’re not sticklers either way. It’s more important that you enjoy your poinsettia and get the most out of it.

Grown in all 50 states

But while there’s leeway when it comes to pronunciation, there are strongly rooted facts about poinsettias:

  • The colored parts of poinsettias aren’t flowers but bracts (leaves).
  • Poinsettias come in more than 100 varieties, from traditional red and white to pink and burgundy, marbled and speckled.
  • Poinsettias are commercially grown in all 50 states.
  • Ninety percent of all poinsettias are exported from the United States.
  • Contrary to popular myth, poinsettias are not poisonous, to humans or pets: An Ohio State study found that a 50-pound child who ate 500 bracts might have a slight tummy ache. Some people with latex allergies have had skin reactions to the sap that comes from poinsettia leaves.

Poinsettia care

Connells Maple Lee offers decorated and undecorated poinsettias in multiple color and size options.
Poinsettias are happiest in conditions that approximate their Mexican origin: as much bright light as possible, warm and never sitting in water. Like humans, they don’t like wet feet.
The plants can suffer from droopy leaves, a condition known as epinasty, if they are exposed to cold temperatures or experience a build-up of ethylene gas.
If you’ve ever shopped for poinsettias at a big-box retailer, you may have seen a rack of them still in their protective sleeves. What you’re really seeing is those plants being ruined because the sleeves trap ethylene gas. An experienced florist knows to remove the sleeves as soon as possible.
By any name or pronunciation, poinsettias are a beautiful and safe holiday tradition, a gift of Mexican origin that keeps giving to the world nearly two centuries later.
Additional source: University of Illinois Extension

Connells Maple Lee introduces fresh gathered bouquets


Do it yourself doesn’t mean you have to go it alone.
A case in point: Connells Maple Lee’s new fresh gathered bouquets.
Available in 13 different options (with the promise of more to come), the bouquets sell for $19.99 or $29.99 including delivery. They arrive in a brown craft paper sleeve tied with raffia, giving the package a “rustic, farmers market feel,” said Cheryl Brill, our chief operating officer.
The small ($19.99) version of the Tuscan bouquet, for instance, comprises mini green hydrangea, alstroemeria, daisy poms, viking poms, carnations, mini carnations, caspia, and tree fern. The larger ($29.99) version adds two roses to the mix.
Increasingly, flower buyers like to purchase loose bouquets they can arrange themselves, often using favorite containers, Brill said.

Hands-on

Yet customers can take comfort in knowing that each fresh gathered bouquet is professionally designed with complementary colors and textures (caspia and tree fern, for instance) in mind and then hand-assembled in our stores.
This removes some of the guesswork for customers while allowing them to be hands-on at home.
Brill said she took one of the bouquets home, trimmed the stems to the appropriate length, and dropped the bouquet into a vase.
“I couldn’t be happier with how that turned out,” she said. “And if customers can do that at home, I would think they’d be very happy with that, too.”
Many customers like to purchase for themselves. Of course, as with any other Connells Maple Lee product, the fresh gathered bouquets can be sent to someone as a gift.
While fresh gathered bouquets currently are available only in Connells Maple Lee’s market area, Brill delivered this tidbit: soon customers will have the opportunity to ship them almost anywhere in the United States.
 
 
 
 
 
 
 

OUR ANNUAL ROSE SALE RETURNS MAY 16-JUNE 16


Roses are most closely associated with Valentine’s Day, but they are available year-round.
They’re a particularly good value in June thanks to the natural rose growing cycle, as evidenced by Connells Maple Lee’s annual rose sale, which coincides with National Rose Month in June.
This year’s sale runs May 16-June 16 with specials including:

  • Three roses added to any arrangement for $4;
  • One-dozen loose red, yellow, pink or rainbow roses for $15.99;
  • Two-dozen premium rose arrangement for $69.99 (normally $89.99).

A rose farm typically harvests its crop every six to eight weeks: conveniently, after the Valentine’s Day harvest comes the one for Mother’s Day. But while there’s another big crop of roses in late spring, there is not a corresponding holiday to absorb all those flowers.

Our rose sale taps into that abundant availability, which makes roses less expensive for us and, by extension, for you, our customers.
Connells Maple Lee’s primary rose variety is called Freedom, which makes a big impression with its deep color, size (flowers range from 5 to 7 centimeters across), and long vase life.
No matter the variety, roses have similar characteristics. However, care requirements can differ whether the roses arrive in a vase, loose or in a box, as these care tips explain.
Of course, with our annual rose sale, it’s a great time to give roses as a gift to someone else or to treat yourself.

Revive your roses with these easy steps

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Even when handled with great care, the heads of your beautiful roses could drop over within a few days of receiving a bouquet.
It’s not that the flowers are old. Rather, it’s likely that an air bubble got stuck in the stem, preventing water from getting in.
With these easy steps, you can bring the roses back to a robust state:
1. Fill a sink with 2 inches of water;
2. Remove the roses from their vase and submerge the stems in water;
3. While they are submerged, cut the stems (scissors are fine) approximately 2 inches from the bottom. A diagonal cut is best as it provides the most surface area for water to get in;
4. Allow the stems to soak in the water for an hour.
When you place the roses back in the vase, they should be in good shape once again.

Valentine’s Day survival guide: 5 tips

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A local florist will give you the best value for your money, according to NBC News.

 
Love is all around at Valentine’s Day, but you never want to take matters of the heart for granted.
Our survival guide is here to help, before, during and after the holiday. And it’ll help you whether you’re giving or receiving flowers — or both.

SHOP EARLY

One of the keys to a successful Valentine’s Day is not forgetting that it is Valentine’s Day. Order your flowers early and even have them delivered early. This way, you’ll be sure to stay ahead of any snowstorms, and the recipient will just have longer to enjoy the flowers.
What’s more, Connells Maple Lee offers a special incentive: Have your Valentine’s Day order delivered Feb. 12 or earlier, and the delivery will include a coupon for a free dozen-rose bunch redeemable in March.

SHOP LOCALLY

The big national retailers will spend a lot of time and money bombarding you with their offers, but you’ll get the most bang for your bouquet when you purchase it from a local florist. Don’t take our word for it, though. Just watch this story from NBC News.

DON’T LET THE ‘DOGS’ OUT

Be wary of “deceptive order gatherers,” or DOGs, that often make it look like they are local florists but aren’t. They might even be located out of state. And if they sink their teeth into your order, they’ll take an unnecessary bite out of your wallet. Click here for details on why you will want to avoid them.

PICK YOUR PRICE POINTS

It’s the thought that counts, so you don’t have to spend a lot to show that you care about someone. From a single rose or a stuffed bear to a mixed bunch or mixed-color roses, you can find many options for below $50.

HANDLE WITH CARE

Given proper amounts of water and cool-enough temperatures, high-quality roses from a local florist can last a week or longer. Just follow these easy steps.
With these tips, you’re not just going to survive Valentine’s Day, but you’re going to thrive.
And what’s not to love about that?

How to care for fresh-cut roses

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We’re on a mission to turn Valentine’s Day into Valentine’s Week.
No, we’re not talking about a loved one having to send you flowers for seven days in a row. Rather, we want to make sure that you get a week’s worth of enjoyment out of those beautiful fresh-cut roses you just received.
With just a little bit of effort on your part, high-quality roses from your local florist should open and last at least five days, and many times for seven days or more.

IF YOU RECEIVE ROSES IN A VASE

  • They will use more water than you think, so add water pretty much daily.
  • If after five days or so the water is getting pretty dirty, pull the roses out, re-cut the stems and put them back in the vase with fresh water. Add a packet of floral preservative, available from your florist.
  • If the water is relatively clean, it is best to leave it alone as it will have some preservative left in it.

IF YOU RECEIVE ROSES LOOSE OR IN A BOX

  • If the roses came with tubes on the stems, remove the tubes and re-cut the stems about 1 inch from the bottom. It is best to cut at an angle, which creates more surface area for water intake.
  • Place the roses in a vase with water that is room temperature to a little warm.
  • Add floral preservative to the water; you should have received a packet with the delivery.
  • Only change the water if it becomes noticeably dirty.

IF YOUR ROSES DON’T BEGIN TO OPEN

  • Within a day or two, your roses should begin to open. If they don’t, remove them from the vase, re-cut the stems (at an angle), and return them to the vase.
  • If they still do not begin to open, re-cut the stems but this time also float the flowers in a bath of water for an hour or two to rehydrate them. Then return them to the vase. Most times, this will bring the roses around.

KEEP THEM COOL

  • Keep roses away from a heat source, such as a vent or direct sunlight.
  • When they aren’t on display, or while you’re sleeping, you can even place the roses in an unheated room or garage.

Here’s to a Happy Valentine’s Day or, better yet, Valentine’s Week.

5 things you should know about caring for annual plants

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So you bought annual plants in a container at your local florist, garden center or home-improvement store.
Annual plants – such as petunias, geraniums and begonias that complete their life cycles in one year – pose perennial challenges once you bring them home.
Here are five things you should know about caring for your annuals:
1. You have to add nutrients: Your plant didn’t come in nutrient-rich soil. Rather, it’s a potting mix that includes peat moss. This mixture is inert, meaning that it doesn’t contain the nutrients found in soil. So you have to add the nutrients by applying fertilizer on a regular basis.
2. Fertilizer is soluble, so you have to keep adding it: Regular watering of your annual plants will wash out the added nutrients if the container has drainage holes on the bottom.
3. Don’t add too much fertilizer: One of the ingredients in fertilizer is salt. Too much fertilizer – and with it, too much salt – can damage plant roots. The salt in the fertilizer will remove whatever moisture is left in the roots and burn them.
4. Cut the amount in half: Whatever dosage the fertilizer manufacturer recommends, consider cutting the amount in half and fertilizing every time you water. This way you have less of a chance of burning the roots, and your plant gets a continual supply of nutrients rather than peaks and valleys.
5. Give them a pinch: Remove the old blooms and pinch a plant’s tips, which will force out new growth. An occasional light trim will keep a plant bushy and blooming.
With proper care, your annual plants will bloom beautifully for you this summer.
 
 
 
 
 
 
 
 
 

How the lily became a symbol of Easter and other floral facts about the holiday

Photo: Matt H. Wade
Photo: Matt H. Wade

Numerous accounts identify her as Mrs. Thomas Sargent, a resident of Philadelphia who visited Bermuda in the 1880s. Smitten by the lilies she saw there, she brought lily bulbs home with her.
She gave some of them to a local nurseryman named William Harris, “who began growing them, forcing them into spring bloom, and selling to other florists,” writes Leonard Perry, an extension professor at the University of Vermont. “Many began buying this flower for Easter, as they do today, with it symbolizing the Resurrection.”
“Forcing” bulbs – as we described in this post about hyacinths – is the means by which light and temperature can be manipulated in order to control the rate at which a plant grows. In most parts of the United States, lilies naturally would bloom in the summer – weeks after Easter.
Some other facts about Easter lilies:

  • Flowering and green houseplants (46 percent) account for the biggest chunk of Easter/Passover floral sales. Lilies (52 percent) account for most flowering houseplant sales. (aboutflowers.com)
  • Lilies are considered highly toxic to cats. The Society of American Florists recommends keeping lilies out of the reach of cats as ingesting even small amounts of the plant can cause kidney failure. Lilies do not pose a problem for other pets or humans. (aboutflowers.com)
  • In the home, Easter lilies prefer moderately cool temperatures (recommended 60 to 65 degrees during the day, slightly cooler at night). They thrive near a window in bright, indirect natural daylight. (Texas A&M Agrilife Extension)
  • Ohio is among the states that produce the most potted Easter lilies. (Texas A&M Agrilife Extension)